What does the policy cover?
The guarantee assures the reimbursement of the unused portion of the cost of the trip in the event that the Insured, his/her family members or travel companion enrolled at the same time, are forced to interrupt the trip for one of the following reasons:
How much is the reimbursement?
The reimbursement is equal to the cost of the days missing from the completion of the trip, by dividing the total cost of the Tour Operator's package, net of the registration/insurance fees, by the days of the trip's duration: the amount thus obtained will be multiplied by the days not used.
In any case, the reimbursement may not exceed Euro 4,000.00 per event.
Provisions and limitations of compensation
The operation of the guarantee is subject to the following provisions and limitations of compensation, namely:
Deductible/discoverage
Reimbursement is paid without application of any deductible/ deductible.
Behavior in the event of a claim
For the medical re-entry of the Insured due to health reasons, the Insured must previously contact the Organizational Structure of UnipolAssistance Servizi S.c.r.l. at +39 0116523211 communicating the number of the "Viaggi Protetto" card in his hands.
UnipolAssistance Servizi S.c.r.l. will arrange the medical re-entry based on the benefits provided by the "Viaggi Protetto" card.
Subsequently, the Insured must:
- inform in writing or by telefax to 051.7096551 UnipolSai Assicurazioni S.p.A. -- Via dell'Unione Europea 3/B, - 20097, San Donato Milanese (MI) enclosing the travel statement
or
- call the toll-free number 800406858
Operating Monday through Friday from 8:00 a.m. to 7:30 p.m. and on Saturdays from 8:00 a.m. to 2:00 p.m.
For other guarantees, the Insured must send, within 15 days from the date of return, the relevant claim to: UnipolSai Assicurazioni S.p.A. - Tourism Claims Office - C.P. 78 - 20097 - San Donato Milanese (MI), accompanied by the following
documents:
- first name, last name, tax code,
complete home address;
- medical certification;
- travel statement and other documents proving the reasons for the interruption of the trip/rental/rental;
- IBAN code.
For further contact with the Company, please call 051.2817017.